Antonio Bravo, BBVA
The latest episode features Antonio Bravo, Global Head of Data at BBVA, discussing how the bank elevated data to the executive committee level and deployed AI solutions that reduce task times from 11 minutes to less than one minute.


Tidemark Fellow
This season features conversations with key decision-makers who have shaped the evolution of today's leading technology platforms and ecosystems. We talk to C-suite executives, board members, investors, and others who must be brought into the platform journey.
In this episode, Avanish and Antonio discuss:
- BBVA's data transformation journey, including the strategic decision in 2017 to create a global data function at the executive committee level reporting to the CEO and Chairman
- Building hybrid data architecture combining centralized lake house (AWS) with data mesh approaches to balance agility and control across global operations in regulated environments
- The "eight robots" framework—a top-down AI transformation agenda targeting the most critical parts of BBVA's value chain, from digital client relationships to banker productivity to risk underwriting
- How BBVA defines data democratization as "responsible access" not "open access," implementing strict governance while enabling self-service analytics in a highly regulated industry
- Real-world AI impact: solutions reducing tasks from 11 minutes to less than 1 minute, generative assistant "Blue" serving 20+ million clients in Spain and Mexico, and IVR improvements saving minutes to seconds
- The partnership and ecosystem strategy leveraging enterprise-focused innovation through AWS, OpenAI, Google Gemini, and vertical solution providers to increase speed of learning and innovation
- Why the "mode in this cycle is learning—how fast you can learn, how fast you can test hypotheses"—embracing experimentation and continuous improvement as models rapidly evolve
- Antonio's vision for the future: using AI and data to expand bankarization globally, serving underserved populations and fueling economic growth for families and businesses
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